MRRox FAQ

mixed reality remote office express

First time user of MRRox app? Please check out the quick instructions here.

Here is a list of frequently asked questions about MRRox:

  1. How do I join an event?
    Designed for enterprise use, you need to have a valid ticket from MRXpo to join an event:
    a. Most often, if you receive a direct email invite, you can simply accept the event invite and a ticket will be issued to you.
    b. You can also sign up to join the wait list of a publicly ticketed event. The event host will see you on the wait list and decide whether to issue an admission ticket to you.
    c. You can create your own event, in which case you are always issued an ticket.

    Once you have a ticket to an upcoming event, you can launch MRRox app, login, and select an avatar. Next you will see the event menu. If you have access to an event taking place in the next 30 days, the event will appear under the corresponding event type. Then you can tap to view event info and join.

    You will join the event only if an event organizer has started the event. If you joined early within 15 minutes of start time, you can wait around for the organizer.

  2. What are the event types?
    Event types are also known as event visibility:
    a. Open to All: Visible to all guests and doesn’t require login or a ticket to join.
    b. Publicly Ticketed: Visible to all logged-in members. Requires a valid ticket to join. Members can signup for wait list.
    c. Direct Invite Only: Visible to ticketholders and invitees only. After creating this type of event, you could share the event by sending out invites to existing or new users. Each invite will carry a unique token.
    d. Private Company Only: Visible to users who share the same private company email domain as the event host. The event can be shared using a signup page or by direct invite.